¶ 02 · For restoration · software help
Restoration is hard enough. Your software shouldn't make it worse.
I'm Sam. I'm one person, I do this work myself, and I know software. I'm not here to sell you another restoration platform. I help your existing tools make more sense so Xactimate copy-paste, adjuster phone tag, and supplements stop eating the week.
Tell me what's broken¶ Selected work
The kinds of things I build for restoration shops.
Not a platform, not a subscription, and not vendor-driven advice. Real projects, sized to your shop.
Documentation that writes itself
Your crews take photos in CompanyCam or Encircle like they already do. Moisture readings, equipment logs, scope notes — all of it lands in the right place automatically, tagged to the right job, attached to the right claim. Xactimate gets what it needs without someone spending their afternoon dragging files around.
Adjusters who stop disappearing on you
Every claim has a status, a next action, and a clock. When an adjuster goes quiet, the system nudges — politely, on your letterhead, with the details attached. Your PMs spend their time on actual project management, not chasing email threads from three weeks ago.
Supplement tracking that's not a spreadsheet
One view of every supplement — submitted, pending, approved, denied, disputed. Aging, ownership, value, and a trail of what's been sent. When a supplement passes your stall threshold, escalation happens on its own. You stop leaving money on the table because nobody remembered to follow up.
AI that reads your paperwork
Scope sheets, adjuster letters, insurance correspondence, TPA portal dumps — AI can pull the data out, check it against your records, and flag the mismatches. You still make every call. You just stop being the one who has to re-read 14 pages to find one number.
An honest note
Restoration is full of vendors who promise the moon and deliver a dashboard nobody uses. I'm not one of them. I'm unbiased about the software stack. I'd rather scope something small, ship it, and let it earn the right to do more — than sell you a six-month “digital transformation” that dies on contact with reality.
If the right answer is to keep using what you already bought, I'll say that. If the right answer is to stop forcing a tool to do something it was never built for, I'll say that too.
¶ Questions
What restoration folks ask me.
Tell me where your workflow is losing you money.
30 minutes, no sales deck, no preferred vendor list. I'll tell you the first thing I'd fix and roughly what it'd take. If there's nothing worth doing, I'll say so and we both move on.
Email SamI always reply within an hour.